Medical Answering Services, LLC
(Agency)
Acts as a third party vendor to schedule non-emergency medical transportation for eligible Medicaid recipients traveling to Medicaid-covered services. Does not provide transportation for shelter related needs.
Transportation must be set up by the medical provider during business hours, at least 24 hours in advance. Recipients can schedule transportation for themselves during business hours, at least 72 hours in advance.
Eligibility: Medicaid recipients who have an active Form 2015 that has been completed by their medical provider and entered into the Medicaid database.
Application Process: Call or go online to schedule a ride
Required Documentation: None
Fees: Covered by Medicaid for those who qualify
60 Counties throughout New York State
Contact
Upstate Hotline: 866-932-7740
Fax: 315-299-2786
Email: info@medanswering.com
Website: www.medanswering.com
PO Box 12000
Syracuse NY 13218
Hours
Administrative hours: Monday - Friday, 8 AM - 5 PM
Services provided 24 Hours / 7 Days
Staff
Disabilities Access
Not applicable; services provided off-site
