Onondaga County Child Support Services
(Program)
Eligibility: Onondaga County residents with child support agreements or clients that need to establish paternity and a child support agreement for any child in their home
Application Process: Call or walk-in for information and services
Required Documentation: Call for required documentation
Fees: None; child support order amounts vary by case
Onondaga County
Contact
Child Support Assistance Hotline: 888-208-4485
New York State Child Support Information Line: 800-846-0773 (Check on payment amounts/dates)
Debit Card Assistance: 866-461-4093
Onondaga County Family Court: 315-671-2000 (File a petition or check on a court date)
Business Line: 315-435-6839
Email: CSEWEBOnondaga@dfa.state.ny.us
Website: www.ongov.net/dss/childSupport. html
421 Montgomery Street
4th Floor
Syracuse NY 13202
Hours
Administrative hours: Monday - Friday, 8 AM - 4 PM
Child Support Customer Service: Monday - Friday, 8:30 AM - 5 PM
Child Support Information Line available 24 Hours / 7 Days
Staff
Disabilities Access
Fully Accessible
