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Child Protective Services (CPS)

(Program)

Receives and investigates reports of alleged abuse and/or neglect of children under 18 years of age. Provides referrals and/or monitor services as needed and petitions Family Court on behalf of children in need of protection.

Eligibility: Individuals needing to report child abuse/neglect

Application Process: Call to report concerns

Required Documentation: None

Fees: None

Onondaga County

Contact

Mandated Reporter Hotline: 800-635-1522

24 Hour Local Abuse Reporting Hotline: 315-422-9701

24 Hour NYS Child Abuse Hotline: 800-342-3720

24 Hour National Child Abuse Hotline: 800-422-4453

24 Hour National Center for Missing & Exploited Children: 800-843-5678

Business Line: 315-435-2884 (Administrative)

Website: www.ongov.net/cfs/childwelfare. html


421 Montgomery Street
Civic Center, 8th Floor
Syracuse NY 13202

Hours

Administrative hours: Monday - Friday, 8:30 AM - 4:30 PM
Services provided via Hotline 24 Hours / 7 Days

Staff

Jennifer Parmalee
Deputy Commissioner
JenniferParmalee@ongov.net
315-435-2884

Amy Cunningham
Commissioner
amy.cunningham@dfa.state.ny.us
315-435-2884

Disabilities Access

Fully Accessible

Languages

Spanish


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