Central New York's Water Authority (OCWA)
(Agency)
Eligibility: Residents of Onondaga County and parts of Cayuga, Madison, Oneida, and Oswego counties
Application Process: Call or go online for information and services
Required Documentation: Picture ID
Fees: Water rates vary depending on residential, commercial, industrial, municipal, or fire protection service needs; call for details
Onondaga County and parts of Cayuga, Madison, Oneida, and Oswego counties
Contact
Customer Service: 315-455-7061 x3335
After-hours & weekends, Emergency Answering Service: 315-475-7601
To Pay Bill by Phone: 877-768-8266
Fax: 315-455-6578
Website: www.ocwa.org
200 Northern Concourse
Syracuse NY 13212
Mailing Address:
PO Box 4949
Syracuse NY 13221-4949
Hours
Administrative hours: Monday - Friday, 8 AM - 4:30 PM
Emergency answering service available 24 Hours / 7 Days
Staff
Amy Allen
Executive Assistant
aallen@ocwa.org
315-455-7061 x3180
Disabilities Access
Fully Accessible
