Long Term Care Ombudsman Program
(Program)
Advocates for residents of nursing homes, assisted living, and other licensed adult care homes by investigating and resolving complaints made by or on behalf of residents.
Eligibility: Older adults and persons with disabilities who live in nursing homes, assisted living, and other licensed adult care homes
Application Process: Call for information and services
Required Documentation: None
Fees: None
Jefferson, Lewis, and St. Lawrence counties
Contact
Fax: 315-785-8612
TTY: 315-785-8704
Toll-Free: 800-585-8703
Business Line: 315-785-8703
Email: nrcil@nrcil.net
Website: www.nrcil.net
210 Court Street
Suite 107
Watertown NY 13601
Hours
Monday - Friday, 8:30 AM - 4:30 PM
Staff
Joshua Sabel
NYS Long Term Care Ombudsman Coordinator
joshuas@nrcil.net
315-785-8703 x228
Brenda Bourgeois
LTCOP/HCBS Program Director
brendajb@nrcil.net
315-785-8703 x239
Disabilities Access
Fully Accessible
