Monroe Plan for Medical Care

(Agency)

Eligibility: Individuals must: 1) Currently have active Medicaid 2) Have two or more chronic health conditions, OR be living with HIV/AIDS, OR have a serious mental illness OR have sickle cell disease

Application Process: Appointment required; call for information

Required Documentation: Medicaid ID card

Fees: None

Cayuga, Madison, Oneida, and Onondaga counties

Contact

Fax: 585-242-6290

Business Line: 866-255-7969

Email: triage@monroeplan.com

Website: www.monroeplan.com/Health- Homes

Mailing Address:

1120 Pittsford Victor Road
Pittsford NY 14534

Hours

Monday - Friday, 8 AM - 4 PM

Staff

Triage Department
Triage
triage@monroeplan.com
866-255-7969

Disabilities Access

Fully Accessible

Languages

Translation services available, Spanish, French, Acholi, Afrikaans, Akan, Albanian, American Sign Language, Amharic, Arabic, Armenian, Assyrian, Azeri, Bajuni, Bambara, Basque, Behdini, Belorussian, Bengali, Berber, Bosnian, Bulgarian, Burmese, Cambodian, Cantonese, Catalan, Chaldean, Chamorro, Chavacano, Chinese, Chuukese, Cree, Croatian, Czech, Dakota, Danish, Dari, Dinka, Dutch, Estonian, Ewe, Farsi, Fijian, Filipino, Finnish, Flemish, French Canadian, Fukienese, Fula, Fulani, Fuzhou, Gadang, Georgian, German, Greek, Gujarati, Haitian Creole, Hakka, Hakka-China, Hausa, Hebrew, Hindi, Hmong, Hungarian, Ibanag, Ibo, Icelandic, Igbo, Ilocano, Indonesian, Inuktitut, Italian, Jakartanese, Japanese, Javanese, Karen, Kashmiri, Khmer (Cambodian), Kinyarwanda, Kinyarwandi, Kirundi, Korean, Malay, Mandarin, Nepali, Pashto, Nigerian Pidgin English, Punjabi, Russian, Yupik, Vietnamese, Urdu